Essential IT Support Service

The core IT systems every organisation needs for reliable IT and capable defences against the most common cyber threats.

At a glance...

Provided through a range of contract options, including rolling monthly terms as well as 1, 2, or 3-year commitments. Our customers generally prefer the the 3-year agreement, chosen by over 80% of our customers.
Core IT Support: Get expert IT support from a team of professionals helping your businesses IT needs.
Core Device Security Pack: The bear minimum device level protection every business should have.
Complete Cloud Security Pack: All-in-one advanced cloud security and compliance suite for full protection and peace of mind.
Microsoft Business Premium License: Secure cloud productivity tools for modern work—collaborate, protect data, and manage users with ease.
Cloud Email Signatures: Centralised email signature management for branding, compliance, and marketing impact.

Business Price

£74.92 +VAT

Per Month

Not-For-Profit Price

£57.82 +VAT

Per Month

Includes....

Core IT Support

We understand that your business deserves IT support you can trust—support that keeps your operations smooth, secure and focused on growth. Our Unlimited IT Support is tailored to meet your needs, giving you the confidence and expertise to thrive.

Dependable IT support, available Monday to Friday, 9 AM - 5 PM, to ensure your systems and devices always perform at their best.
Expert management of setups, updates, and staff changes, saving your business time and effort.
Simplified handling of emails, files, and apps to enhance productivity across your team.
Unwavering security support to protect your operations and critical data at all times.
Trusted advice from an assured Crown Cyber Security Provider for complete peace of mind.
Technical contact for your business - we'll liaise with your 3rd party software providers on your behalf to remove the burden from you.

Business & Not-For-Profit Price

£36.00 +VAT

Per User Per Month

Includes...

Core Device Security Pack

We require every business to meet this essential level of security, ensuring proactive device protection and lasting peace of mind.

Anti-Virus – Protect your business with real-time, AI-driven security that detects and neutralises threats fast. Particularly effective at preventing cyber attackers from monitoring your activities on your machine.
Patch Management – Secure your applications and operating systems with automated patching, swiftly closing vulnerabilities to keep your business protected against well known exploits.
Vulnerability Scanning – Detect and prioritise weaknesses across your entire IT environment, proactively closing security gaps before attackers can exploit them.
Software chosen, managed and provided by a Crown Cyber Security Provider

Business Price

£6.44 +VAT

Per Device Per Month

Not-For-Profit Price

£5.80 +VAT

Per Device Per Month

Please be aware pricing on this next page is for a 3-year support contract. Our rolling monthly costs are displayed above and are used for this service.

Includes....

Complete Cloud Security Pack

All-in-one advanced cloud security and compliance suite for full protection and peace of mind.

Saas Backup - Automated Backups for Microsoft 365 and Google Workspace – Recover Emails, Files, and More in Seconds
Identity Theft Detect and Response (ITDR) - An early warning system for possible cyber breaches within your Microsoft 365 systems - stopping the attack before it can do any damage
Cloud Email Security – Defend your business from phishing, malware, and email threats with AI-powered security that stops attacks before they reach your inbox.
Email Archiving - Our email archiving solution ensures secure, long-term storage and easy retrieval of emails, helping your business maintain compliance and continuity effortlessly
Software chosen, managed and provided by a Crown Cyber Security Provider

Business Price

£10.70 +VAT

Per User Per Month

Not-For-Profit Price

£9.63 +VAT

Per User Per Month

Includes...

Cloud Email Signatures

Centralised email signature management for branding, compliance, and marketing impact.

Business Price

£1.50 +VAT

Per User Per Month

Not-For-Profit Price

£1.35 +VAT

Per User Per Month

Google Licenses are also available.

Includes....

Microsoft Business Premium License

Secure cloud productivity tools for modern work—collaborate, protect data, and manage users with ease.

Microsoft 365 Business Premium – Empower your team with secure, cloud-based productivity tools, ensuring seamless collaboration while keeping your data and devices protected. Ultimate control over your users and their devices.
Benefit from identity, access, and user management for up to 300 employees.
Use desktop, web, and mobile versions of Word, Excel, PowerPoint, and Outlook.
Get custom business email (you@yourbusiness.com) with Outlook.
Book client meetings, host webinars, and collaborate with Teams.
Store and share files with 1TB of OneDrive cloud storage per user.
Defend your business with enterprise-grade device, cyberthreat, and endpoint protection.

Business Price

£20.28 +VAT

Per User Per Month

Not-For-Profit Price

£5.04 +VAT

Per User Per Month

Our IT Support packages are meticulously aligned with the security standards established by the National Cyber Security Centre. Coupled with our accredited expertise, this empowers us to deliver robust, trustworthy solutions tailored to support your business at every level.

Adam Gillett

We’re here to discuss your computer security through a collaborative consultation, offering genuine guidance with no pressure or strings attached.

Hover below to find a further description or see our full comparison table.

Starter IT Support
Service

£42.44 +VAT *

Per Month