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IT Support Services

Delivering trusted expertise, transparent pricing, and service without compromise.

Our support packages are designed to offer complete peace of mind through flexible agreements and billing in arrears wherever possible. We focus on earning your trust each month by delivering measurable value, exceptional service, and the highest standards of security and support.

About All Of Our Packages

We provide our customers with a range of advanced IT Support packages, each designed to give organisations peace of mind against the number one threat they face today: cyber attacks. Just like M&S and other major organisations, businesses of all sizes need strong protection to stay secure.

Adam Gillett

Hover below to find a further description or see our full comparison table.

Starter IT Support
Service

£42.44 +VAT *

Per Month

Essential IT Support
Service

£74.92 +VAT *

Per Month

Professional IT Support Service With Cyber Essentials

£92.00 +VAT *

Per Month

Provided through a range of contract options, including rolling monthly terms as well as 1, 2, or 3-year commitments. Our customers generally prefer the the 3-year agreement, chosen by over 80% of our customers.
Get expert IT support from a team of professionals helping your businesses IT needs.

+ Security Upgrade

We require every business to meet this essential level of security, ensuring proactive device protection and lasting peace of mind.

+ Security Upgrade

All-in-one advanced cloud security and compliance suite for full protection and peace of mind.
Centralised email signature management for branding, compliance, and marketing impact.
Secure cloud productivity tools for modern work—collaborate, protect data, and manage users with ease.
All the cybersecurity tools and training you need to meet Cyber Essentials standards and reduce human risk.

+ Security Upgrade

Full Comparison Table
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Starter IT Support Service

IT support with only device security. Simple and predictable IT Support.

  • Provided through a range of contract options, including rolling monthly terms as well as 1, 2, or 3-year commitments. Our customers generally prefer the the 3-year agreement, chosen by over 80% of our customers.
  • Core IT Support: Get expert IT support from a team of professionals helping your businesses IT needs.
  • Core Device Security Pack: The bear minimum device level protection every business should have.
£42.44 +VAT
Per Computer Per Month
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Essential IT Support Service

The core IT systems every organisation needs for reliable IT and capable defences against the most common cyber threats.

  • Provided through a range of contract options, including rolling monthly terms as well as 1, 2, or 3-year commitments. Our customers generally prefer the the 3-year agreement, chosen by over 80% of our customers.
  • Core IT Support: Get expert IT support from a team of professionals helping your businesses IT needs.
  • Core Device Security Pack: The bear minimum device level protection every business should have.
  • Complete Cloud Security Pack: All-in-one advanced cloud security and compliance suite for full protection and peace of mind.
  • Microsoft Business Premium License: Secure cloud productivity tools for modern work—collaborate, protect data, and manage users with ease.
  • Cloud Email Signatures: Centralised email signature management for branding, compliance, and marketing impact.
£74.92 +VAT
Per Computer Per Month
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Professional IT Support Service With Cyber Essentials

Providing complete peace of mind for businesses that need to protect their reputation, compliance, and uptime, while also helping your business pass and maintain Cyber Essentials certification.

  • Provided through a range of contract options, including rolling monthly terms as well as 1, 2, or 3-year commitments. Our customers generally prefer the the 3-year agreement, chosen by over 80% of our customers.
  • Complete IT Support: Proactive, unrestricted and consistently by your side for all things tech — now including full support for Cyber Essentials.
  • Complete Device Security Pack: A complete device security designed to keep your business running, compliant and to protect your reputation.
  • Complete Cloud Security Pack: All-in-one advanced cloud security and compliance suite for full protection and peace of mind.
  • Complete Cyber Essentials Pack: All the cybersecurity tools and training you need to meet Cyber Essentials standards and reduce human risk.
  • Microsoft Business Premium License: Secure cloud productivity tools for modern work—collaborate, protect data, and manage users with ease.
  • Cloud Email Signatures: Centralised email signature management for branding, compliance, and marketing impact.
  • Software chosen, managed and provided by a Crown Cyber Security Provider
£92.00 +VAT
Per Computer Per Month
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On Demand IT Support Service

Gain access to IT support that is available when needed, along with device security to bring you to our minimum level of unmanaged device security.

  • This monthly, reactive IT support service is great for organisations needing occasional IT support. We'd define occasional as once every 4 months.
  • On-Demand IT Support: Gain access to IT support that is available when needed, along with our comprehensive helpdesk.
  • Complete Device Security Pack: A complete device security designed to keep your business running, compliant and to protect your reputation.
£22.50 +VAT
Per 15 Minutes of Support
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We’re here to discuss your computer security through a collaborative consultation, offering genuine guidance with no pressure or strings attached.

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