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On-Demand IT Support Service

Gain access to IT support that is available when needed, along with device security to bring you to our minimum level of unmanaged device security.

At a glance...

  • This monthly, reactive IT support service is great for organisations needing occasional IT support. We'd define occasional as once every 4 months.
  • On-Demand IT Support: Gain access to IT support that is available when needed, along with our comprehensive helpdesk.
  • Complete Device Security Pack: A complete device security designed to keep your business running, compliant and to protect your reputation.

Business Price

£9.93 +VAT
Per Month

Not-For-Profit Price

£8.94 +VAT
Per Month

Includes....

On-Demand IT Support

Gain access to IT support that is available when needed, along with our comprehensive helpdesk.

  • Rapid IT support to keep your systems and devices running efficiently.
  • Expert in resolving technical issues and reducing downtime and operational delays.
  • Robust security assistance to safeguard your business against cyber threats.
  • Trusted guidance from an Assured Cyber Security Provider, ensuring compliance and best practices.
  • Direct engagement with third-party software providers for faster issue resolution.

Business & Not-For-Profit Price

£22.50 +VAT
Per 15 Minutes of Support
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Includes...

Core Device Security Pack

We require every business to meet this essential level of security, ensuring proactive device protection and lasting peace of mind.

  • Anti-Virus – Protect your business with real-time, AI-driven security that detects and neutralises threats fast. Particularly effective at preventing cyber attackers from monitoring your activities on your machine.
  • Patch Management – Secure your applications and operating systems with automated patching, swiftly closing vulnerabilities to keep your business protected against well known exploits.
  • Vulnerability Scanning – Detect and prioritise weaknesses across your entire IT environment, proactively closing security gaps before attackers can exploit them.
  • Software chosen, managed and provided by a Crown Cyber Security Provider

Business Price

£6.44 +VAT
Per Device Per Month

Not-For-Profit Price

£5.80 +VAT
Per Device Per Month
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Please be aware pricing on this next page is for a 3-year support contract. Our rolling monthly costs are displayed above and are used for this service.

While you should do more to protect your systems, our Security Basics package serves as a 'stepping stone' for businesses that may find it challenging to transition to our more comprehensive packages. We recognise that some help is better than none and are eager to support fellow business owners with savvy choices and expert advice.

Adam Gillett

We’re here to discuss your computer security through a collaborative consultation, offering genuine guidance with no pressure or strings attached.

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Hover below to find a further description or see our full comparison table.

See All Services

Starter IT Support
Service

£42.44 +VAT *

Per Month

Essential IT Support
Service

£74.92 +VAT *

Per Month

Professional IT Support Service With Cyber Essentials

£92.00 +VAT *

Per Month

Provided through a range of contract options, including rolling monthly terms as well as 1, 2, or 3-year commitments. Our customers generally prefer the the 3-year agreement, chosen by over 80% of our customers.
Get expert IT support from a team of professionals helping your businesses IT needs.

+ Security Upgrade

We require every business to meet this essential level of security, ensuring proactive device protection and lasting peace of mind.

+ Security Upgrade

All-in-one advanced cloud security and compliance suite for full protection and peace of mind.
Centralised email signature management for branding, compliance, and marketing impact.
Secure cloud productivity tools for modern work—collaborate, protect data, and manage users with ease.
All the cybersecurity tools and training you need to meet Cyber Essentials standards and reduce human risk.

+ Security Upgrade

Full Comparison Table
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Starter IT Support Service

IT support with only device security. Simple and predictable IT Support.

  • Provided through a range of contract options, including rolling monthly terms as well as 1, 2, or 3-year commitments. Our customers generally prefer the the 3-year agreement, chosen by over 80% of our customers.
  • Core IT Support: Get expert IT support from a team of professionals helping your businesses IT needs.
  • Core Device Security Pack: The bear minimum device level protection every business should have.
£42.44 +VAT
Per Computer Per Month
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Essential IT Support Service

The core IT systems every organisation needs for reliable IT and capable defences against the most common cyber threats.

  • Provided through a range of contract options, including rolling monthly terms as well as 1, 2, or 3-year commitments. Our customers generally prefer the the 3-year agreement, chosen by over 80% of our customers.
  • Core IT Support: Get expert IT support from a team of professionals helping your businesses IT needs.
  • Core Device Security Pack: The bear minimum device level protection every business should have.
  • Complete Cloud Security Pack: All-in-one advanced cloud security and compliance suite for full protection and peace of mind.
  • Microsoft Business Premium License: Secure cloud productivity tools for modern work—collaborate, protect data, and manage users with ease.
  • Cloud Email Signatures: Centralised email signature management for branding, compliance, and marketing impact.
£74.92 +VAT
Per Computer Per Month
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Professional IT Support Service With Cyber Essentials

Providing complete peace of mind for businesses that need to protect their reputation, compliance, and uptime, while also helping your business pass and maintain Cyber Essentials certification.

  • Provided through a range of contract options, including rolling monthly terms as well as 1, 2, or 3-year commitments. Our customers generally prefer the the 3-year agreement, chosen by over 80% of our customers.
  • Complete IT Support: Proactive, unrestricted and consistently by your side for all things tech — now including full support for Cyber Essentials.
  • Complete Device Security Pack: A complete device security designed to keep your business running, compliant and to protect your reputation.
  • Complete Cloud Security Pack: All-in-one advanced cloud security and compliance suite for full protection and peace of mind.
  • Complete Cyber Essentials Pack: All the cybersecurity tools and training you need to meet Cyber Essentials standards and reduce human risk.
  • Microsoft Business Premium License: Secure cloud productivity tools for modern work—collaborate, protect data, and manage users with ease.
  • Cloud Email Signatures: Centralised email signature management for branding, compliance, and marketing impact.
  • Software chosen, managed and provided by a Crown Cyber Security Provider
£92.00 +VAT
Per Computer Per Month
Find Out More